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Service 04

Applied AI & ML Engineering

When an off-the-shelf model isn't good enough, we engineer one that is. We choose the right approach for the problem, whether that's a large language model or classical machine learning, then prove it works with proper evaluation.

What's included

  • Retrieval-augmented generation (RAG) over documents, spreadsheets, knowledge bases and unstructured data, with re-ranking and retrieval tuning
  • LLM fine-tuning (supervised, LoRA, preference tuning) and model selection when general models fall short
  • Multimodal AI combining images, text and tabular data
  • Predictive analytics: forecasting, anomaly detection, classification and clustering
  • Evaluation frameworks: offline metrics, human evaluation and production monitoring
  • Cost and latency optimisation: smaller models, quantisation, distillation and smarter prompting

Who it's for

Teams whose AI accuracy, cost or speed isn't good enough yet, or who need a model built for a problem that general-purpose tools don't handle well.

Track record

+24% over baseline with a multimodal document evaluation model, +40% with a multimodal forecasting model, 75% ROUGE from a fine-tuned small LLM, 83% accuracy across 11 categories with an efficient classifier, and real-time anomaly detection in production.

See case studies →

Ways to start

Fixed scope, clear outcome.

Prototype to Proof

4–6 weeks

A working prototype on your data, plus an evaluation report showing how well it actually performs.

AI Cost & Quality Audit

1–2 weeks

A review of an existing AI system: quality, evaluation, cost and latency, with a prioritised fix list.

How we work

Pilot with proof.

  1. 01

    Sample

    We start small, on a real slice of your data or one workflow.

  2. 02

    Side-by-side results

    You see our system next to what you use today, case by case.

  3. 03

    Cost estimate

    A clear running cost at your scale before you commit.

  4. 04

    Build

    Production engineering, integration and evaluation.

  5. 05

    Run

    Monitoring, updates and support after launch.

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Have a workflow you wish ran itself?

Tell us about it. In a short call we'll say honestly whether AI is the right fix, and what a small pilot would look like.